KERAUNOCOMMUNITY

Recent Articles


  • Kerauno Revolutionizes Fan Engagement

    Kerauno revolutionizes experiences for fans of sports, theater, music events and more, and provides invaluable insights to any venue, team or artist. It’s a win-win!  

    Convenient interactions are increasingly expected from customers, including fans. With the Kerauno platform, everything from purchasing the ticket to skipping the concessions…

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  • Tricks to Effective Remote Working

    I’ve worked remotely for 20 years, so over time, I’ve learned the ins and outs to productivity while working outside the office. A few key components have contributed to my success as a remote team member and in serving my customers.

    In today’s world, people are always on, always connected…

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  • 6 Ways to Increase Workplace Productivity Using Workflows

    What is a workflow? A workflow is a process or method that one employs to complete tasks. Companies often have workflows without formally defining them. Your company probably has hundreds or thousands of workflows that you never think about – everything from how you assign sales leads to how you send out your monthly bills.

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  • A Thought On Values- Of Country and Company

    As we celebrate the Independence of our country here at Kerauno, LLC., we think back on the document that our Founding Fathers signed in 1776. A document that guided our country from its very beginnings.  A document that outlined our country’s founding principles and continues to guide us today. At Kerauno, we have a similar guiding light- our mission statement. 

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  • Innovating while scaling up

    Kerauno CTO, Jeff Stickel, discusses how to innovate and move forward after hitting the inflection point. 

    Imagine you’re a small tech company that has enjoyed some early stage success in your market. Congratulations! You saw an opportunity in the right part of the market. You had an innovative idea. You assembled the right team of young, fire-eating engineers to build a clever product and figured out how to take it to market on a thin budget. 

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  • 5 Ways Kerauno Empowers Safety in Schools

    Safety in our schools is a top priority. Unfortunately, there have been far too many school tragedies in the last two decades, but Kerauno is determined to do our part to provide a safe, secure and positive learning environment for all students, teachers, staff members and others.

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  • Kerauno Unveils New Partner Program to Expand Delivery of its Category-Defining Communications Workflow Platform

    INDIANAPOLIS (June 20, 2018) – Global communications workflow platform provider Kerauno announces the creation of the Kerauno Partner Network (KPN), a new channel program to a grow an ecosystem of sales, consulting and developer partners. 

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  • No, Don’t Get Up – New Software Combines Tickets, Food, Service and Everything Else Into Your Smartphone

    Kerauno Communication has developed the tools to make this an every day, every event reality.  Andretti Autosport named Kerauno as its official Communications Workflow provider for the 2018 IndyCar season, a partnership aimed at helping Andretti deliver a next-generation the fan experience.

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  • Tech Target : Kerauno launches partner network.

    Kerauno is recruiting partners as it pursues its three-part channel sales model. Josh Ross, CEO of Kerauno, said the company has six partners in the sales channel, four in professional services and two in the development segment of the Kerauno partner network

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  • A CEO that spends time with the troops is seen as more effective. 

    “The greatest CEOs understand the vital importance of developing and investing in the human capital that drives their brands,” said Josh Ross, CEO of Kerauno. “The human being was designed to live in community, and if you’re leading from the enclosed four walls of an office without a direct pulse on the employee and customer experience, you can’t successfully understand or edge on the trends that breed innovation.” 

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  • Kerauno Joins Military to Motorsports to Increase Employment Opportunities for Nation’s Veterans

    INDIANAPOLIS (April 19, 2018) – Kerauno, a global communications workflow platform, today announced that the company has become the first partner of Military to Motorsports, a unique employment initiative dedicated to helping former members of United States Armed Services branches…

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  • Andretti Autosport Taps Kerauno as the Official Communications Workflow Provider

    Andretti Autosport Taps Kerauno as the Official Communications Workflow Provider

    INDIANAPOLIS (April 17, 2018) – Kerauno, a global communications workflow platform, today announced that it has become the “Official Communications Workflow Software” of Andretti Autosport. This agreement renews and expands upon a multiyear partnership…

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  • Top 5 Mobile Collaboration Tools

    With the Pew Research Center now reporting that 95 percent of Americans own a cellphone – and an impressive 77 percent now own smartphones – the workforce is easier to mobilize. To keep your team on the same page, check out Kerauno’s top five collaboration tools to use…

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  • Employee Spotlight: Kerauno Welcomes Michael Taylor

    Michael Taylor is the latest to join the ever-growing Kerauno team as our cloud system engineer. In this role, he is responsible for the cloud architecture and deployment for Kerauno. This includes automation, continuous integration and continuous delivery of code, as well as containerization of Kerauno’s services. He is also…

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  • Creating an Effective Company Culture

    Creating an Effective Company Culture

    Establishing a company culture doesn’t happen overnight. Kerauno’s co-founder Jason Ross shares his experiences and knowledge on how to create an effective culture that’s right for your organization…

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  • Kerauno and the Customer Journey: Lead Generation

    One of the great aspects of digital marketing is that it not only provides a variety of methods for engaging existing and potential customers, but it also provides the ability to measure those engagements. We are able to connect with people via SMS text, web chat, email and social media, while gathering tons of data about those interactions…

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  • New Sunshine LLC Selects Kerauno for Communications Workflow Platform

    New Sunshine LLC Selects Kerauno for Communications Workflow Platform

    New Sunshine LLC, which includes the brands Australian Gold, Designer Skin, Swedish Beauty and California Tan, is the latest national corporation to select Kerauno as its mobile-first communication workflow platform…
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  • Follow our New Kerauno Social Media Channels

    Follow our New Kerauno Social Media Channels

    Our Kerauno social media channels are now live! Find us, follow us and like us on LinkedIn, Facebook and Twitter to stay up to date on Kerauno company news, job openings, new hires, product launches, great content, videos and more. Visit our pages today…
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  • Mobile Work Environments

    Mobile Work Environments

    Wouldn’t it be nice if your employees could stay connected to the office, even when they can’t physically be there? Kerauno makes it possible to work anywhere…
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  • Axia Technology Partners to Separate Businesses and Expand into Software Sector

    INDIANAPOLIS (December 14, 2017) – Prior to celebrating its 10-year anniversary, Axia Technology Partners (AxiaTP) announces the separation of its high-powered communications workflow platform, Kerauno, into its own software business entity.

    “The business decision comes at a time when we have experienced tremendous growth with the software platform,” says Josh Ross, Managing Partner of AxiaTP…
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  • Security Tips for Online Shopping

    Security Tips for Online Shopping

    Not much for holiday shopping crowds? We don’t blame you. Who really enjoys being jostled around when they could be on the couch, watching Netflix and shopping online for the perfect gifts? Even though you’ll be safe from flying elbows this way, remember you’re not always safe from cybercrimes. Here are a few ways to keep your personal information safe this holiday shopping season…
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  • Contact Center

    Improving the Contact Center Experience

    Online retail websites might be mind readers when it comes to consumer shopping patterns, but their algorithms are no match for customer relations, especially when most consumers still expect a live agent to handle their questions. Go above and beyond their expectations by implementing these three tips…
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  • 3 Workflows to Automate in 2018 Using Kerauno

    3 Workflows to Automate in 2018 Using Kerauno

    Another new year is here and you know what that means. Resolutions. If yours was to get your business up to speed, increase efficiency and revenue, then Kerauno has the solution. Here are three workflows Kerauno can automate to help keep you keep that resolution…
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  • Employee Spotlight: AxiaTP Welcomes Nicholas Romero

    Nicholas Romero joins the growing AxiaTP team as an Implementation Consultant. In this role his is responsible for working with new and prospective clients to gain a comprehensive understanding of their workflows, integrations, collaborations, contact centers, and business and technical requirements in order to successfully implement and integrate Kerauno into their organizations…
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  • 3 Business Communication Tools Kerauno Can Replace

    Q: What do a desk phone, fax machine and collaboration software all have in common?

    A: The Kerauno communications workflow platform can replace all of them…
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  • Best Practices for Customer Service Workflow Optimization

    Best Practices for Customer Service Workflows

    Customer service hasn’t had the best reputation – long wait times, transfers to multiple agents, dropped calls or failed web chats. But it doesn’t have to be this way anymore. Save time and prevent headaches for both agents and consumers by following these best practices when implementing workflows into customer service centers …
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  • Case Study: ACE Rent A Car

    Case Study: ACE Rent A Car

    Headquartered in Indianapolis, Ace Rent A Car operates in more than 350 locations worldwide, supplying 100,000 cars and serving 400,000 customers a year. Since 1966, ACE has committed to making car rental as independent as the travelers it serves …
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  • When to Upgrade

    SIGN OF THE TIMES: WHEN TO UPGRADE BUSINESS COMMUNICATIONS SOFTWARE

    A recent survey by Tech Pro Research found that two-thirds of corporate IT decision makers are increasing their technology budgets in 2018, with a majority investing in cybersecurity, hardware, cloud services and software upgrades. Why keep a system that hasn’t changed in 10 years …
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  • Harrison_Shultz_Spotight

    Employee Spotlight: AxiaTP Welcomes Harrison Schultz

    Harrison Schultz, a recent graduate from Eleven Fifty Academy, joins AxiaTP’s growing software engineering department as a Junior Software Engineer. In this role, Harrison will mainly focus on …
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  • Solving Challenges of Remote Workforces

    Working remotely isn’t just a trend organizations can hope to ignore. In fact, it’s on the rise. In its third iteration of the State of the American Workplace, Gallup discovered that employee engagement and productivity actually increases when …
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  • 3 Ways Kerauno is Changing Business Communications

    No two businesses operate alike, but what they do have in common is the need to manage their workflows more efficiently and overcome potential communication disconnects among departments and staff. Instead of relying on obsolete methods …
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OUR OFFICE

151 North Delaware St., Suite 1750
Indianapolis, IN 46204



OUR PHONE

1.833.KERAUNO

CONTACT US
START THE CONVERSATION TODAY


OUR OFFICE

151 North Delaware St., Suite 1750
Indianapolis, IN 46204

OUR PHONE

1.833.KERAUNO